Other Policies

Delivery Policy

UNITED STATES SHIPPING POLICY

We ship via United States Postal Service. Normal shipping is through USPS priority mail ($7.95) and normally takes 2 to 4 days.

If you add the rush S&H ($60.00), your order will be shipped via express which is normally overnight to most areas..

INTERNATIONAL SHIPPING POLICY

We ship via United States Postal Service. Normal shipping is through USPS air mail and can take up to 15 days.

If you add the rush, your order will be shipped via express which takes 3 to 7 days and can be tracked.

Security
Because of the possibility that some people may use our fake diplomas for other than novelty purposes we choose to not manufacture or ship to some foreign countries including but not limited to Iran, Iraq, North Korea, Cuba, Libya, Belarus, Zimbabwe, Myanmar, South Yemen, Sudan and Syria.

PAYMENT POLICY WITHIN THE UNITED STATES

We accept credit cards, money order, paypal, or Western Union from orders within the United States. Sorry we don't accept personal checks.

PAYMENT POLICY OUTSIDE THE UNITED STATES

We don't accept credit cards or paypal from orders outside the United States. All orders outside the United States must pay by sending a money order or Western Union.

Refund Policy

Due to the personalized products we sell, we don't offer a money back guarantee. We do however work with you to assure you are satisfied. We do guarantee our work. If we make a mistake on the info you supply us we will send out a corrected document at no charge to the customer.

Customer Service

You may contact customer service at the following address:

Solutions
2388 N. Wozniak Rd.
Michigan City, IN 46360

You can phone us at 219-871-4048 between 9:00 AM - 5:00 PM Mon-Fri (except holidays)

or you can email us at solutions200@comcast.net we answer all email within a few hours.